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International View 2017

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Key Contacts
  • Ram Devagiri

    Executive Director & Head of Facilities Management Services
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  • Sathish Rajendren

    Chief Operating Officer (COO) - Facilities Management Services
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MANAGEMENT SERVICES

Facilities Management

We understand the complex requirements of facilities management and offer customised solutions backed with international best practices to help our clients maximise operational efficiencies at optimum costs. We work across industries, helping clients efficiently manage their day-to-day operations to ensure that our clients can concentrate on core business. Highly process-driven, we draw in benchmarking best practices from our diverse client base to keep on improving our innovation and service levels. We lay strong emphasis on sustainability measures while ensuring superior service delivery, quality and safe working environments.

How we help clients:

  • Procurement and management of hard and soft facilities services
  • Engineering Management
  • Office Support Services Management
  • Finance and Asset Management
  • Property Management
  • Building management
  • Contractor accreditation
  • Flexible help-desk services and emergency response
  • Preparation and maintenance of annual risk assessments
  • Preparation and tracking of planned, preventative maintenance
  • Security and safety
  • Advise on fire, health and safety requirements

How clients benefit:

  • Enhancement of a physical asset – Infrastructure, Interiors, furnishing and fixtures, equipment
  • Enhanced quality of life for customers and end users
  • Obtain optimization of existing resources
  • Achieving implementation of best practices based on researched benchmarks
  • Experience discipline in quality processes, environmental care and health and safety of all stakeholders

Sub service offerings:

Catalogued Services

  • Soft Services – Janitorial, Pest Control, Horticulture and Special Cleaning
  • Technical Services – Electro-mechanical Services, Repair and Maintenance, Annual Maintenance Contract (AMC) and Building Management System (BMS)
  • Security – Security, Parking Management, Drivers
  • Space Management
  • Move Management

Non Catalogued Services

  • Transport Services
  • Food Services
  • Security – Security, Parking Management, Drivers
  • Miscellaneous Services

PUBLICATIONS & RESEARCH